Our Commitment to Privacy

Twyne House Apartments takes the privacy of your personal information seriously. In line with the EU’s General Data Protection Regulation (GDPR), we have updated our Privacy Policy and Terms of Use. We are committed to protecting your information and explaining your privacy rights. This statement outlines how we manage, protect, and use the data we collect.

What Information Do We Collect? We collect personal details when you book apartments or subscribe to our newsletter, such as:

• Name
• Email Address
• Mailing Address
• Phone Number
• Payment Information
• We may also request identification for check-in, such as a passport or driver’s license.

We implement various security measures to safeguard your personal information.

Your data is used for legitimate purposes such as processing bookings, responding to requests, and ensuring regulatory compliance.

We use SSL encryption for sensitive information and a secure payment gateway for transactions.

Sharing Information We do not sell or trade your personal information. We may share it with:

• Employees for operational purposes
• Organizations that support our services
• Authorities to prevent criminal activities
• Marketing Communications If you have consented to receive marketing communications, you can opt out at any time by contacting us at info@londonshortlettingapartments.com.

Your Rights You have the right to:

• Access the personal information we hold
• Request corrections or deletion of your information
• Withdraw consent for us to use your data
• How Long We Keep Your Information We retain personal information for as long as needed for business or legal reasons and then delete it securely.

How to Complain If you have concerns about how we handle your personal data, please contact us at suresh@loslasnetwork.com. If you’re not satisfied with our response, you may contact your local Data Protection Authority.

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For further inquiries, please contact us at info@londonshortlettingapartments.com.